Mounsey Mills Case Study

Although it stretched my budget at the time, I’m delighted I invested in the Herbst Insight software solution. It’s transformed how I run the business.

— Bob Mounsey, Business Owner

Introduction:

Mounsey Mills, based in Toomevara, is a family-run agri business with a strong local client base. Like many small businesses, they relied heavily on manual systems — from weighbridge dockets to duplicate delivery books — which made reporting, stock control, and invoicing time-consuming and error-prone.

Bob Mounsey needed a better way to manage day-to-day operations without losing valuable hours to repetitive admin.

Challenges:

• No accurate real-time stock tracking
• Manual weighbridge dockets and duplicate delivery books
• Limited reporting and forecasting
• Accounts package wasn’t integrated with stock or sales
• Time-consuming end-of-week manual input

Solution:

myERP and Herbst Insight provided both technical and hardware support to Bob and his team at Mounsey Mills. While other options were considered, Bob moved directly from a pen-and-paper system to a fully integrated business management solution — a major leap in efficiency.

Herbst Insight for Agri matched the business’s needs. Bob invested in the system as part of his long-term vision for the business, which he inherited from his father. Though it was initially beyond his budget, it has since paid for itself — and given him back time to focus on developing other areas of the company.

He was especially pleased that his weighbridge now feeds tickets directly into Insight, eliminating errors from manual input. Before, these had to be uploaded manually — now that’s all automated.

Because Herbst Insight is modular, Bob also knows he can add new features, like batch numbers for traceability, as the business grows. He appreciated that traditional accounting packages lacked flexibility, whereas Herbst gave him full control — especially with credit management. He can now send 100+ invoices or statements at once with a single click.

Mounsey Mills operates mainly from its depot in Toomevara. Though some deliveries are outsourced, most customers visit directly. The touchscreen POS module allows Bob to serve them quickly and accurately. Even at busy times, he can respond to multiple queries without delays, thanks to real-time data capture.

Herbst Insight has also transformed how he handles stock control. It gives him full visibility and a level of confidence in operations — something he believes is important not just for himself, but for the trust and professionalism he shows to his customers.

Results:

• POS and back-end fully connected for real-time data
• Weighbridge tickets automatically synced—no more manual uploads
• Stock tracked and updated instantly
• Batch traceability available when needed
• Credit control and invoicing now takes minutes, not hours

We help agri suppliers like Mounsey Mills streamline operations, save time, and run smarter with one integrated system. Get in touch with us.